Shipping and Returns

Shipping

Our primary method of shipping is first class USPS mail. However, alternate methods may be available upon request at an additional charge.

Warranty

This product is warranted to be free from defect in material and manufacture for a period of 30 days from the date of purchase. Misuse of the product will void any warranty.

The Quilting Barn MAKES NO OTHER WARRANTIES OR CONDITIONS INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

If this product is defective within the warranty period stated above, your exclusive remedy shall be either a refund of the purchase price of the product, excluding shipping costs or replacement of product at the sole discretion of The Quilting Barn, except where prohibited by law, The Quilting Barn, will not be liable for any indirect, special, incidental or consequential loss or damage arising from this product, regardless of the legal theory asserted.

Returns Policy

The Quilting Barn wants you to be pleased with both your shopping experience and your purchase. If you would like to return any of the items you’ve received, please refer to the appropriate section below.

Defective or damaged goods

Our orders are double-checked before shipment, but if we’ve made a mistake or if the item is defective, please: Call us immediately (or within 15 days) to report the problem. Please have your invoice copy handy when you call 251-979-3276. You may request either 1) a full refund upon returning the item OR 2) a replacement for the item.

The Quilting Barn is not responsible for defects and damage on discounted or clearance items.

Unwanted items

If you’ve changed your mind about the item you ordered, we’ll be glad to offer return privileges under
these terms:

1. Item must be returned to our store and arrive in an undamaged condition
2. All returns must be made within 15 days of receipt.
3. A 15% restocking fee will apply.
4. Return shipping is your expense.

No items will refunded after 15 days of receipt date.